Your privacy matters deeply to us. This Privacy Policy explains how 7reelz collects, processes, stores, and protects your personal information when you use our online casino platform — and exactly what rights you have over your own data as a Filipino player.
Our Commitment
We built 7reelz with privacy in mind from day one. Here is a plain-language summary of the six core commitments that shape every data decision we make. The full legal detail follows below.
7reelz collects personal data only to the extent necessary for account management, payment processing, identity verification, and regulatory compliance. We never harvest data for the sake of it.
All personal and financial data transmitted to and from the 7reelz platform is protected using TLS 1.3 encryption. Data at rest is stored using AES-256 encryption on secure, access-controlled servers.
7reelz does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is shared only with service providers who directly support the operation of the 7reelz platform.
As a 7reelz player, you have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team and we will action your request in accordance with applicable law.
7reelz complies fully with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
In the unlikely event of a data breach that may affect your rights and freedoms, 7reelz will notify affected players and the National Privacy Commission within the timeframe required by applicable Philippine law.
Welcome to the 7reelz Privacy Policy. This document describes how 7reelz — the online casino and sports betting platform accessible at https://7reelz.org — collects, processes, stores, discloses, and protects the personal information of individuals who visit, register on, or otherwise interact with the 7reelz platform.
This Privacy Policy applies to all personal data collected through:
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By accessing or using 7reelz, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
Philippines Focus: The 7reelz platform is primarily designed for use by residents of the Philippines. Our data practices are shaped by the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR), which establish the rights of Filipino data subjects and the obligations of personal information controllers operating in the Philippines.
7reelz is the data controller responsible for the personal information collected and processed through the platform. As data controller, 7reelz determines the purposes and means by which your personal data is processed, and is accountable for ensuring that such processing is carried out in compliance with applicable Philippine data protection law.
For all data protection enquiries, requests, and complaints, you may contact the 7reelz Data Protection Officer (DPO) using the contact details set out in Section 14 of this Privacy Policy.
Data Protection Officer: 7reelz has designated a Data Protection Officer in accordance with the requirements of the National Privacy Commission (NPC). The DPO is responsible for overseeing 7reelz's compliance with the Philippine Data Privacy Act and for serving as the primary point of contact for data subjects wishing to exercise their rights.
7reelz collects several categories of personal data depending on how you interact with the platform. The following table summarises the main data categories we process:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address (city, province, barangay) | Account communications, support, notifications |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details (masked), transaction history | Deposit processing, withdrawal processing, AML compliance |
| KYC Documents | Scanned copies of government-issued ID (PhilSys, passport, driver's licence, SSS/GSIS ID), proof of address documents, selfies | Identity and age verification, regulatory compliance |
| Gaming Data | Wagering history, game preferences, session duration, win/loss records, bonus usage | Account management, responsible gaming monitoring, personalisation |
| Technical Data | IP address, browser type, device type, operating system, screen resolution, time zone | Platform security, fraud prevention, geographic restriction enforcement |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opted-in/opted-out status for promotional communications, preferred contact channel | Direct marketing (where consented) |
Under the Philippine Data Privacy Act, certain categories of personal data are classified as sensitive personal information and are afforded a higher level of protection. 7reelz may process the following sensitive personal information where required for KYC, legal compliance, or responsible gaming purposes:
Such sensitive personal information is processed only to the minimum extent necessary and is subject to enhanced access controls and storage security within the 7reelz infrastructure.
7reelz collects your personal data through the following means:
You provide personal data directly to 7reelz when you:
When you access and use the 7reelz platform, certain technical and usage data is collected automatically through:
In limited circumstances, 7reelz may receive personal data about you from third-party sources, including:
7reelz uses your personal data for the following purposes:
Under the Philippine Data Privacy Act, 7reelz must have a lawful basis for each processing activity. The following legal bases apply to our data processing:
Most of our processing — including account management, payment processing, KYC, and customer support — is necessary for the performance of the contract between you and 7reelz (i.e., the Terms & Conditions). Without this processing, we cannot provide you with access to the 7reelz platform.
Certain processing activities — such as anti-money laundering checks, regulatory reporting, age verification, and tax record retention — are required by Philippine law. 7reelz is obligated to carry out such processing regardless of consent.
Where not overridden by your rights and interests, 7reelz processes some data on the basis of its legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and internal analytics. We conduct a balancing assessment before relying on this basis to ensure that our interests do not unduly override your rights.
Where we rely on your consent — specifically for direct marketing communications and the use of non-essential cookies — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
7reelz does not sell your personal data to any third party. We share personal data only in the following limited and controlled circumstances:
We engage trusted third-party service providers who process personal data on our behalf and under our documented instructions as data processors. These include:
All service providers are required to implement appropriate technical and organisational measures to protect your personal data and are prohibited from using your data for any purpose beyond the specific service they are engaged to provide.
7reelz may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts under Philippine law. Such disclosures are made only to the extent required by law and, where legally permissible, 7reelz will notify the affected player of the disclosure.
In the event that 7reelz undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and the acquiring entity will be required to honour the commitments made in this Privacy Policy.
No Cross-Border Transfers Without Safeguards: Where any service provider engaged by 7reelz is located outside the Philippines, we ensure that appropriate contractual safeguards are in place to protect your personal data in accordance with Philippine data protection standards before any such transfer is made.
Cookies are small text files placed on your device when you visit the 7reelz platform. They allow the platform to recognise your device across sessions, remember your preferences, and collect usage analytics. Similar technologies such as web beacons, pixel tags, and local storage may also be used.
The 7reelz platform uses the following categories of cookies:
You may manage your cookie preferences at any time through the cookie settings panel accessible on the 7reelz platform. You may also configure your browser to block or delete cookies; however, please be aware that disabling strictly necessary cookies may prevent you from logging in or using core platform features.
7reelz retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely destroyed or anonymised so that it can no longer be attributed to an identified or identifiable individual.
7reelz implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes:
Your Role in Security: While 7reelz takes extensive measures to protect your data, you also play an important role. Keep your account password confidential, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your 7reelz account.
Under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by 7reelz. We are committed to honouring these rights promptly and without undue friction.
You have the right to request a copy of all personal data 7reelz holds about you, along with information about how it is being used.
You have the right to have inaccurate or incomplete personal data corrected without undue delay. Update basic details directly in your Account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
You may object to processing based on legitimate interests or direct marketing at any time. We will cease such processing unless we can demonstrate compelling grounds.
You may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
If you believe 7reelz has violated your data privacy rights, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC).
How to Exercise Your Rights: To exercise any of the rights above, contact the 7reelz Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." We will acknowledge your request within seventy-two (72) hours and aim to fully respond within fifteen (15) business days, or within the timeframe required by applicable law.
The 7reelz platform is strictly intended for use by individuals who are twenty-one (21) years of age or older. 7reelz does not knowingly collect or process personal data from individuals under the age of 21.
If you are a parent or guardian and you believe that a person under the age of 21 has provided personal information to 7reelz and created an account, please contact our support team immediately at support@7reelz. org. We will take immediate steps to verify the claim and, if confirmed, will delete the account and all associated personal data without delay.
As part of our registration process, all new 7reelz players are required to confirm that they are 21 years of age or older and to submit valid government-issued identification as part of the KYC process. This age verification step is a mandatory requirement before any gameplay or financial transactions are permitted on the platform.
7reelz reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable Philippine law, or changes in the services we offer. When we make material changes to this Privacy Policy, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how 7reelz protects your personal data. Your continued use of the 7reelz platform following notification of any changes constitutes your acceptance of the updated Privacy Policy.
The current version of this Privacy Policy is effective as of 1 January 2026.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7reelz handles your personal data, please reach out to our Data Protection Officer using the following contact details:
7reelz Data Protection Officer
Email: [email protected]
Subject Line: "Data Subject Rights Request" or "Privacy Enquiry"
Response Time: Within 72 hours acknowledgement; full response within 15 business days.
If you are not satisfied with how 7reelz has handled your data privacy concern or rights request, you have the right to lodge a formal complaint with the Philippine National Privacy Commission (NPC). The NPC is the independent government body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.
National Privacy Commission (NPC): The NPC accepts complaints from Filipino data subjects regarding alleged violations of the Data Privacy Act. Before lodging a complaint with the NPC, we encourage you to contact 7reelz directly so we can attempt to resolve your concern promptly. If we are unable to resolve your concern to your satisfaction, you are free to escalate to the NPC through their official channels.
We take every data privacy concern seriously and are committed to working transparently with both our players and regulatory authorities to ensure that your personal data is always handled with the care and respect it deserves.
Play with Confidence
Now that you understand how we protect your privacy, you can focus on what matters — enjoying the best online casino and sports betting experience in the Philippines, backed by fast GCash transactions and 24/7 Filipino support.